What's It Like to Work with a Remote Graphic Recorder?

Okay, so you’ve decided you want to partner with a remote graphic recorder for your online meeting. Does that mean you’ve signed yourself up for hours of extra prep and planning? The answer is a big, tall glass of “nope”!

Here’s a look at how easy it is to bring in a remote scribe.

The short version:

Send me your agenda, and I’ll prepare as needed. You research mycelium? I figure out how to draw mycelium. You lead an innovation team? I sketch ideas for how to visualize the intangible ideas.

Then I hop on the meeting platform about 20 minutes early to test screen sharing, and make sure we’re on the same page about transitions. You do your thing, I do mine, and you get a gorgeous summary of key content to share and leverage moving forward!

The more complex version:

If we’re collaborating on a series of meetings or a longer event, there’s typically at least two planning calls per meeting where we get clear about purpose, how the visuals will best serve your goals, and brainstorm creative ways to leverage the visuals.

Do you want to create a cohesive brand around a series of meetings and the visual outputs? Let’s design it!

Will custom templates support breakout groups’ discussions and facilitate a concise and focused report back? Let’s make them!

How will visuals be shared and used long-term? Let’s design a communication strategy to keep participants involved!

In addition, there’s often 1-2 hours of practicing tech and transitions before the event to make sure everything runs smoothly, and we have backup plans if Murphy’s Law strikes.

After an event, it’s also really useful to do a 15 minute debrief with the core planning team and make sure next steps and who’s responsible are clear, as well as how visuals will be shared and if there’s any follow-up drawing that needs to happen to achieve your goals.

What do you get in return? Here’s what Deborah Gilburg said this week:

“Karina is creating a lot of opportunity for people to think differently by creating these drawings.”

This is our time to think differently! To create opportunities for what we believe in, and to let go of what’s not serving us.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the Digital World is ConverSketch?

Infrastructure Masons’ Global Member Summit: Industry leaders focused on sustainability and innovation in the world of data centers. I was honored to capture the keynotes with Kate Brandt; Chief Sustainability Officer at Google, and Noelle Walsh; Chief Sustainability Officer at Microsoft. Hearing their visions, backed by action, intelligent teams, and big hearts reinvigorated my hope for our planet’s future!

ShapingEDU: Applying AI to the Student Debt Crisis. This launch introduced the grassroots approach to leveraging AI to solve massively complex problems like convincing policymakers the need for solar infrastructure in Nigeria, and now focusing on student debt. Anyone is invited to join this global AI hackathon until June 30th!

How to Manage Uncertainty and Adapt on the Fly: Five Remote Meeting Strategies You Can Implement Today

How are you all doing? I hope this email finds you and your loved ones safe, healthy, and making time for a few deep breaths. Be gentle with yourselves, have as much fun as you can, and let me know if there’s anything I can do to help you as we navigate this wild time.

Speaking of wild, it’s hard to imagine that a month ago, I was at the third annual ShapingEDU Unconference at Arizona State University. We all know how rapidly the COVID situation has been evolving, and though we had initially expected over 200 invite-only participants to join us at ASU, around 50 folks made it in person with many more joining remotely from around the world.

Karina graphic recording in person at Arizona State University - ShapingEDU Day 1

However, after first full day the organizing team made some difficult decisions. Ultimately, they decided to shift to a fully remote meeting for the final half day of the Unconference.  

That’s right: On Thursday the Unconference was blended in-person and online, and on Friday morning, all participants were fully remote. Without missing a beat, this remarkable group kept co-creating together – we weren’t going to lose the opportunity!

Screen sharing in Zoom, graphic recording on my iPad (behind my shoulder) - ShapingEDU Day 2

So, what made it possible for this group to pivot and adapt so quickly? How can your team learn from ShapingEDU?

Here are five observations as to what enabled this agile Unconference to remain successful despite unprecedented hurdles, that you can learn from and implement today!

1. The group was already used to blended learning – we meet regularly for webinars throughout the year between Unconferences to keep the work going.

   What you can do: Take some time to make sure your people are comfortable with the platform you’re using and make support accessible. Practice often!

2. We had a killer tech team supporting the whole event – streaming multiple cameras to Zoom, using mics so remote participants could hear, and a team of people monitoring the chat and Slack channels to answer questions and help with technical issues.

   What you can do: Have someone designated to help you run your remote meeting and be clear on expectations and roles for the two of you. Who will guide the conversation? Keep time? Monitor the chat? Even if it’s just you, think about how you can set expectations and build in time during the call to check on the chat, answer questions, and provide support.

3. Organizers communicated changes clearly and transparently – they were swift to share updates and how to continue participating. They leveraged multiple avenues for sharing how and when to stay involved, and kept it simple.

   What you can do: Have templates prepared ahead of time for various scenarios that might emerge. Post language for different outlets in a Google Doc that’s shared so your team all has the same info, and have a plan for who will make sure it’s shared where.

4. Graphic facilitation was leveraged in-person and remotely to provide continuity and engagement – at ASU, we created towers with boards on-site and live-streamed visuals to remote participants, and when we moved remotely, we shifted to screen sharing digitally created graphic notes. Watching the literal shape of the report outs emerge kept participants interested and helps catch people back up on the most important ideas, even if they do need to step away for a bit.

   What you can do: Partner with a graphic recorder before your remote meeting to brainstorm ways to leverage visuals to minimize the temptation of multi-tasking, keep track of many ideas, and build a shared picture of the conversation.

5. There was continuity throughout and after the Unconference -- from live to online sessions to continuing to work remotely between Unconferences, the ShapingEDU team knows that the visuals provide a solid foundation for building on ideas over time. They were sure to make the most of the graphics created during the Unconference in a follow up email (see below) with a clear call to action for next steps sparked memories and kept the community engaged even afterwards.

   What you can do: Create a communication strategy with a clear summary of the event and next steps for action from participants. Work with your graphic recorder so you’ve got visually engaging content that helps transport participants back to the ideas shared during the meeting, and carries the key ideas forward.

The follow up email after ShapingEDU 2020.

While meeting online often means lowering expectations for what is doable, you don’t have to sacrifice everything. Let’s explore how to leverage digital graphic recording or remote facilitation for you!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Staying Home Even though live events have been cancelled for the next few weeks, I’m always impressed with how my clients adapt and innovate on the fly, and I’ve been digital graphic recording live for remote meetings.

How Can I Use the Graphics After an Event? In January I supported the National Council for Science and the Environment (NCSE) during their annual conference in DC. They’ve just released the conference re-cap website packed with videos, Tweets, and highlighting interactive pieces of the conference. You can see how they wove in the graphics in multiple ways – here are the Sights and Sounds of NCSE, the Experience Wall in Engagement with Purpose, and a full Graphic Recording Gallery.

For another perspective on how ShapingEDU pivoted on the fly and a couple of shots of me working at ASU, you can read the one and only Paul Signorelli’s blog about it here.

A Freelancer’s Favorites: Illustrated Tips for Working From Home

First of all, I want to say the last two weeks have been surreal, and we all deserve a deep breath.

I’ve been delighted by the intentional way people are being good to each other and despite massive shifts and challenges, I am holding the energy that we will come through COVID better than we were before.

As I’ve been hearing stories of the challenges of shifting to working from home, I wanted to share a few of the tips I’ve learned from other entrepreneurs, as well as through trial and error over the past 6 years of owning my business and working out of a home office.

Without further ado — I give you: llustrated Tips for Working From Home!

Click through on each to see the different tips!

If you need a daily dose of uplifting stories, I love @Upworthy on Instagram. And of course for mellow snippets of the garden, chickens, and bees, come on over to my feed too!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

At Home! I hope you are too :) Even though live events have been cancelled for the next few weeks, I’m always impressed with how my clients adapt and innovate on the fly, and I’ve been live digital graphic recording for a few projects on Zoom.

Phoenix, AZ At the third annual ShapingEDU Unconference. This group in particular is on the cutting edge of technology and learning, and there’s no other group I’d rather adjust on the fly with. We went from a hybrid in-person and remote meeting on the first day to fully remote on the second — more on that in the next newsletter!

If you’re finding yourself on more video calls than ever before and need a way to keep participants focused and anchoring participants to a common story (theirs!), let’s explore how to leverage digital graphic recording or remote facilitation for you!

Concerned About COVID-19? Instead of Canceling Your Event, Consider This

If you’re planning an event, you’ve probably been following the news around COVID-19 very closely, weighing options, and building backup plans. First and foremost, I hope you are healthy, and I’m sending strength to those who have loved ones who are sick. For a list of resources for updates and guidelines for gatherings from the WHO and CDC, scroll on down to the bottom.

Working with planning teams and event organizers as a graphic recorder, I first want to say YOU’VE GOT THIS! The amount of work that goes on behind the scenes to pull ANY event or meeting off is immense, and adding uncertainty of any kind creates more work and potentially more stress.

With shifting travel advisories and varying individual risk tolerances for travel, should you postpone or even cancel your event?

NOT NECESSARILY!

Let’s be clear. I’m NOT advocating for unsafe travel or putting people at risk.

Instead, consider holding the meeting remotely to ensure your participants are safe and healthy! Here’s an excellent resource for tips and tools for remote meetings and events as well.

You might be thinking at this point “Sounds great on paper, Karina, but we all know how easy it can be to get distracted while working or convening remotely.” I agree – it’s wildly tempting to be multi-tasking on a video call.

So, how to keep participants glued to their screens and following what’s going on?

Partner with a graphic recorder.

We can work digitally and share screens to show the visual notes unfolding in real-time on the remote meeting platform, or set up a camera on paper and boards to build colorful walls that can be sent to the convening organization after the event to display in your office and share with people at the next in-person meeting.

AND WASH YOUR HANDS!!!

Resources and Updates on COVID-19 from the World Health Organization (WHO) and the Centers for Disease Control (CDC). Huge thanks to the International Forum of Visual Practitioners for compiling the great resources!

• A live-tracker of the spread of the disease from Johns Hopkins University

• WHO: World Health Organization:  

  • Planning recommendations for Mass Gatherings

  • Basic protective measures 

  • WHO's rolling updates on coronavirus disease (COVID-19)

• CDC: The Center for Disease Control

  • COVID-19 information page

  • The CDC’s recommendations for traveling

  • The CDC's interim guidance for planning mass gatherings or large community events

• A Joint Statement on Tourism and COVID-19 - UNWTO and WHO Call for Responsibility and Coordination

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Phoenix & Tucson, AZ: Working with the State of Arizona’s HIV Prevention Program to capture ideas and stories on how to end the HIV epidemic. To say I was humbled is an understatement – from LGBTQ youth to trans communities to African American communities, it was an honor to listen and be part of these listening sessions.

Fort Collins, CO: Facilitating collaborative discussions around river health across departments within our City’s government. This is our backyard river, and one I love dearly, so I’m looking forward to seeing how different departments can work together!

Phoenix, AZ: I’m headed back to Arizona this week for the Third ShapingEDU Unconference hosted by Arizona State University. I am so excited to be part of this dynamic, innovative community building better learning futures for students. Here’s the Summary Illustration of the 10 Actions and Areas the community has developed guiding this work.

Nail these 2020 Event Trends by Partnering with a Graphic Facilitator

Many of you amazing people know what it takes to put on an event, and I tip my hat to every single one of you!

When I read this list of trends for events in 2020 from top event planners, I couldn’t help but come back to how graphic facilitation fits and enhances almost every one!

For example, an Experience Wall where the graphic recorder is gathering stories and responses to key questions over the course of the event provides “Experiential, focused not only on traditional objectives such as education and networking, but also on making attendees part of the event and providing them with unique activities to participate in and share on social media.”

As a graphic facilitator partnering with my client to co-design processes for meetings, another trend matches: “Events will make greater use of non-traditional meeting formats, flexible seating arrangements and the innovative use of space, in order to provide more opportunities to connect and interact (not just “network”).”

One of my favorite things about making meetings visual is the deeper connections across seemingly different­­ people. This human hunger to find connection ripples through another trend that can be achieved through graphic recording -- “Greater diversity, building bridges between cultures and sparking new ideas.”

And of course, when leveraged to their full potential, graphics can provide “Value and content before, during, and after events”.

Are you making the most of your next event? Let’s brainstorm how to set yours above and beyond!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Washington, DC: With the National Council for Science and the Environment (NCSE) annual conference. Over 600 professionals working on using science to promote sound policy decision-making gathered and I got to work digitally AND create a massive Experience Wall based on participants’ ideas, synthesizing while everyone was in breakout sessions.

A digital graphic recording of a panel on diversity and climate change from NCSE 2020

Warm Wishes from ConverSketch

Many of us are wrapping up loose ends (and presents!) this time of year in the states, getting ready for holidays. The same is happening here at ConverSketch – one major thing I’m working on is reflecting and planning for the new year.

However, that’s for my next newsletter, because I haven’t put the finishing touches on some custom tools to help you do some visualizing too. Can’t wait? Here’s what we did last year.

This week as things have started to wind down, (also partially thanks to a wicked cold, partially because of a deadline to get a commission painting done before the holidays) I’ve had some time to pick up my paints again.

And I remembered how much joy it brings me to play with water and pigment, and create my interpretation of the dazzling beauty of the natural world.

So, this week here’s a little painting I did for a friend. And a little reminder to take a deep belly breath (go ahead, do it now), and take a moment for you to do something that brings you joy during the holidays. Because that joy will shine to everyone around you, and is a gift in itself!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

New Jersey: With a new team as they co-created a shared mission, vision, and priorities for the next year. Although I can’t share content, here’s a snapshot of the visual agenda I created to set the tone for the day.

Las Vegas: With a group of data center industry leaders examining trends and sharing ideas. Again, I can’t share most content, but I can share this engaging presentation on social media.

In the Studio: Working on an illustration with the CIO at University of Pittsburgh to share his strategic vision with the rest of the Pitt community!

Crush Your Next Big Project…It Will Only Take 15 Minutes

Sometimes a project feels so big you don’t know where to begin. Or maybe it’s not so huge, but it feels easier to check your phone than starting what needs to get done.

Here’s a trick to shake off that paralysis of getting started:

Set yourself a timer for 15 minutes.

Really? 15 minutes? Yes, really.

I’m doing it right now – I’m using my own advice to get this newsletter out to you fantastic people!

I’ve found that 15 minutes is just a small enough chunk of time I can convince myself to just say no to one more cute cat video, put my head down, and start chipping away at what I need to do.

And, 15 minutes is just long enough to get into the groove and want to keep jamming out on what I’m working on. Maybe set that timer for another round and see if I can finish something faster than I expected!

Bonus tip: Set the timer, then hide your phone. Temptation? What temptation?

What takes less than 15 minutes? Getting in touch to bring your upcoming event to the next level with visuals and creative process design to facilitate lasting action.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Dallas: Supporting a C-Level leadership retreat through reflective and challenging conversations around how to work together to be a better team.

Washington, DC: For Part 2 of the Future Earth Sustainability 2.0 workshops mapping the future of sustainability research.

Denver: Supporting a collaborative of emergency management partners as they tackled design thinking, priorities, and mapping their time line moving forward.

Northern Colorado: Capturing a leadership training on how to walk the talk to build and instill trust in teams at hospitals.

In the Studio: Working digitally and remotely for Visuality as their European-based team captured the Global Water Partnership Annual Meeting which “followed the sun” around the globe! Here’s a snipped from the discussion in China about the importance of working collectively.

The Other AI

You know when you’re having a conversation with someone you admire, and pretty much every other sentence they say blows your mind?

Last fall I had the joy of getting to sit down with one of those people in my life, Heather Martinez, and something she casually dropped has been bouncing around inside me for months as I figure out how to chew on it and what it means for my graphic facilitation practice.

We were talking about process design for facilitating meaningful conversations, and I was gushing about Design Thinking and how complementary visual thinking is to that process.

Then Heather says something to the effect of “Yeah, but you can’t prototype humanity or emotions. That’s why I love Appreciative Inquiry!”

That brought me up short. I’ve dabbled with Appreciative Inquiry (or AI– not artificial intelligence AI), but with that statement, I immediately felt like it was a tool I needed to learn more about.

And this past week, the amazing and talented Christine Whitney-Sanchez facilitated over 700 IT professionals from across Arizona State University using Appreciative Inquiry and Open Space to build community, understand what’s most important to these people, and where to prioritize resources for the next year.

I think Appreciative Inquiry is a rad tool because it focuses on positivity, storytelling, human connection, discovery, and designing a path toward action. Unlike a lot of process design, it doesn’t assume to know the answers.

Here are the 5 D’s of Appreciative Inquiry, and you can learn more at this link.

Interested in applying Appreciative Inquiry to a question in your organization?

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Provincetown, Massachusetts: Graphic recording for the second annual Broto Conference on Art and Climate Change where artists of all mediums and walks discussed how art could be used to scale climate action globally for good.

Photo: Michael & Suz Karchmer

Las Vegas, Nevada: With a group of engineers discussing the future of tech, trends, and big questions they’re thinking about. I can’t share much, but here’s one small illustration from my digital graphic recordings:

Tempe, Arizona: Back with the amazing Arizona State University Technology Office (UTO) who convened IT professionals from across the University to have conversations about what matters most to them and how the UTO can support a more cohesive IT network across the entire campus. This image was created from responses from an app in real-time during 21 simultaneous sessions!

Denver, Colorado: Supporting the work of Future Earth and H3Uni as they guided an esteemed group of individuals discussing the future of sustainability scholarship and how to address systems-level challenges to doing effective transdisciplinary sustainability research.

Yeah, it was a busy eight days!

Digital, Paper, or Foam Board, Oh My! How to Decide Which Medium is Right for Your Event

Hey folks!

Have you ever organized an event for your organization? If you have, you know there’s a LOT more that goes into planning and pulling off a successful gathering than meets the eye.

If you’ve put weeks into organizing an event, you want it to go as perfectly as possible. So, naturally, you’ve hired a graphic recorder to visually capture notes in real-time. High five, you have got this on lock. Then, the graphic recorder throws this curveball at you:

“So, would you like me to work on paper or digitally?”

As digital scribing has become more reliable and attainable, deciding whether to use paper, foam board, or projecting a tablet screen can feel complicated.

With all the other variables you’re managing, I’m here to help this decision to be an easy and fun one!

I often get the same question from clients: What are the pros and cons of each option? So, I’ve decided to pull inspiration from some other graphic facilitators, and create a tool to help you swiftly make a decision based on your needs.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Phoenix, Arizona: Back at Arizona State University for the second ShapingEDU Unconference where Dreamers, Doers and Drivers got together to share ideas and strategies to better leverage technology for learning in higher education.



Houston, Texas: With Houston Methodist Center for Neuroregeneration capturing presentations and discussions from a global group of neuroscientists and spinal researchers. We even witnessed Mutton Bustin’ at the Houston Rodeo! Needless to say, my mind is blown after working with them (heh heh).

Out of the Studio: This new digitally illustrated video for local Northern Colorado business Streamside Solutions explains how their HVAC system software can save you energy, time and money…fast!

Washington, DC: This week I’m back in DC working with the Environmental Defense Fund on the last in a series of systems thinking workshops on sustainable agriculture and pollinator habitat.

And Nearly…In the Grand Canyon! As a reminder, my next big adventure has been in the books for the past year – from March 24-April 15 I will be rafting the Grand Canyon! Fortunately, I’ll be completely disconnected from phone and email during that time rolling on a river. Unfortunately, I won’t be available to partner with any clients during that time, but will look forward to opportunities to collaborate when I return. If you do have an event during this window, I can connect you with some highly qualified colleagues who can take care of you and your group!

Want to Elevate Engagement in Your Virtual Meetings? Try Adding Graphic Recording!

Hello!

Have you ever been on a video conference call or webinar and noticed people look like they’re doing something else, rather than paying attention to the call? Maybe you’ve been there yourself…there’s an important email you wanted to start drafting…

Whether you’re in a virtual meeting, or one face-to-face, getting distracted by technology can be far too easy.

But what if technology could be leveraged to increase engagement instead?

One of the most powerful benefits of graphic recording is that participants see their ideas unfolding visually as they watch, allowing them to see patterns and systems, and feel like their ideas are being heard by the group.

With video conference platforms that allow screen sharing and a tablet, all of a sudden graphic recording has become more attainable, even if you have people calling in from all over the world!

Recently I’ve had the pleasure of capturing the ongoing series of discussions for ShapingEDU: “A community of dreamers, doers, and drivers shaping the future of learning in the digital age.” The live capture has been used by a global audience as they’re discussing or listening to panelists in an expertly-facilitated discussion and are shared, tweeted, and used to boost engagement around the webinars during and after each one.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Psst….Have a video call in the calendar?

Where in the World is ConverSketch?

IMPORTANT NOTE: You all know me by now, and know that I like a good adventure. The next one has been in the books for the past year – please keep in mind that from March 24-April 15 I will be rafting the Grand Canyon! Fortunately, I’ll be completely disconnected from phone and email during that time rolling on a river. Unfortunately, I won’t be available to partner with any clients during that time, but will look forward to opportunities to collaborate when I return.

On my way to Houston: I’m headed to a Neuroregeneration Symposium for a few days to capture cutting edge research on spinal repair.

In the Studio: Wrapping up a digitally illustrated video for a local business, and a strategic illustration on Early Childhood Education career paths for a local non-profit.