How to Manage Uncertainty and Adapt on the Fly: Five Remote Meeting Strategies You Can Implement Today

How are you all doing? I hope this email finds you and your loved ones safe, healthy, and making time for a few deep breaths. Be gentle with yourselves, have as much fun as you can, and let me know if there’s anything I can do to help you as we navigate this wild time.

Speaking of wild, it’s hard to imagine that a month ago, I was at the third annual ShapingEDU Unconference at Arizona State University. We all know how rapidly the COVID situation has been evolving, and though we had initially expected over 200 invite-only participants to join us at ASU, around 50 folks made it in person with many more joining remotely from around the world.

Karina graphic recording in person at Arizona State University - ShapingEDU Day 1

However, after first full day the organizing team made some difficult decisions. Ultimately, they decided to shift to a fully remote meeting for the final half day of the Unconference.  

That’s right: On Thursday the Unconference was blended in-person and online, and on Friday morning, all participants were fully remote. Without missing a beat, this remarkable group kept co-creating together – we weren’t going to lose the opportunity!

Screen sharing in Zoom, graphic recording on my iPad (behind my shoulder) - ShapingEDU Day 2

So, what made it possible for this group to pivot and adapt so quickly? How can your team learn from ShapingEDU?

Here are five observations as to what enabled this agile Unconference to remain successful despite unprecedented hurdles, that you can learn from and implement today!

1. The group was already used to blended learning – we meet regularly for webinars throughout the year between Unconferences to keep the work going.

   What you can do: Take some time to make sure your people are comfortable with the platform you’re using and make support accessible. Practice often!

2. We had a killer tech team supporting the whole event – streaming multiple cameras to Zoom, using mics so remote participants could hear, and a team of people monitoring the chat and Slack channels to answer questions and help with technical issues.

   What you can do: Have someone designated to help you run your remote meeting and be clear on expectations and roles for the two of you. Who will guide the conversation? Keep time? Monitor the chat? Even if it’s just you, think about how you can set expectations and build in time during the call to check on the chat, answer questions, and provide support.

3. Organizers communicated changes clearly and transparently – they were swift to share updates and how to continue participating. They leveraged multiple avenues for sharing how and when to stay involved, and kept it simple.

   What you can do: Have templates prepared ahead of time for various scenarios that might emerge. Post language for different outlets in a Google Doc that’s shared so your team all has the same info, and have a plan for who will make sure it’s shared where.

4. Graphic facilitation was leveraged in-person and remotely to provide continuity and engagement – at ASU, we created towers with boards on-site and live-streamed visuals to remote participants, and when we moved remotely, we shifted to screen sharing digitally created graphic notes. Watching the literal shape of the report outs emerge kept participants interested and helps catch people back up on the most important ideas, even if they do need to step away for a bit.

   What you can do: Partner with a graphic recorder before your remote meeting to brainstorm ways to leverage visuals to minimize the temptation of multi-tasking, keep track of many ideas, and build a shared picture of the conversation.

5. There was continuity throughout and after the Unconference -- from live to online sessions to continuing to work remotely between Unconferences, the ShapingEDU team knows that the visuals provide a solid foundation for building on ideas over time. They were sure to make the most of the graphics created during the Unconference in a follow up email (see below) with a clear call to action for next steps sparked memories and kept the community engaged even afterwards.

   What you can do: Create a communication strategy with a clear summary of the event and next steps for action from participants. Work with your graphic recorder so you’ve got visually engaging content that helps transport participants back to the ideas shared during the meeting, and carries the key ideas forward.

The follow up email after ShapingEDU 2020.

While meeting online often means lowering expectations for what is doable, you don’t have to sacrifice everything. Let’s explore how to leverage digital graphic recording or remote facilitation for you!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Staying Home Even though live events have been cancelled for the next few weeks, I’m always impressed with how my clients adapt and innovate on the fly, and I’ve been digital graphic recording live for remote meetings.

How Can I Use the Graphics After an Event? In January I supported the National Council for Science and the Environment (NCSE) during their annual conference in DC. They’ve just released the conference re-cap website packed with videos, Tweets, and highlighting interactive pieces of the conference. You can see how they wove in the graphics in multiple ways – here are the Sights and Sounds of NCSE, the Experience Wall in Engagement with Purpose, and a full Graphic Recording Gallery.

For another perspective on how ShapingEDU pivoted on the fly and a couple of shots of me working at ASU, you can read the one and only Paul Signorelli’s blog about it here.

My Biggest Takeaway from a Workshop in Visual Practice Might Surprise You. It Sure Surprised Me.

As a visual practitioner, I attend a LOT of meetings and workshops. Last week I flipped from business-as-usual (I mean, as usual as it can be for a visual practitioner) to step into a workshop as a participant rather than facilitator or recorder.

Hosted by Kelvy Bird and Alfredo Carlo, I found myself surrounded with people who I consider thought leaders and experts in the field. Over the course of a few days, I’ve begun to make a profound shift in the way I approach this work, and on a deeper level, provided conditions for me to examine how I show up in this world and what that means for the work I do for my clients.

The Visual Practice Workshop exceeded my expectations and pushed me to think more critically than I have in a long time, which means it’s going to take more than the couple of days I’ve had to process. I expect that what I’ve learned will be infused in these emails/posts moving forward, and I’m excited to catch and ride this wave of learning and pushing myself.

Most of all, I’m looking forward to what the things I’ve learned and explored this week mean for my clients. Applying new models to facilitate understanding of the group and their ideas, moving into a deeper practice of partnership with my clients, and cultivating/holding awareness in and around my groups are filling my mind and heart with potential.

For now, what has settled in most deeply is the power of Breathing. Probably not what you were expecting, right? Me either – life is funny that way.

Whether it’s taking a deep breath at the beginning of a session I’m scribing to truly listen to the bigger message before jumping in, or taking a deep breath to allow myself the time and space to think at a more systemic level about ConverSketch or the challenges my clients are tackling, or reflecting on the cyclical nature of systems and what we can learn from them. There is much to learn from breath and I’m ready to dive in with you!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, partnership and what you're each doing to make the world a better place.

Cheers, Karina

Interested in testing out how to apply some new approaches to this work?

Where in the World is ConverSketch?

Phoenix, Arizona: Last week before heading to Portland, I spent the day with the ASU Technology leadership team to continue supporting them as they build their organizational culture.

Illustrated video for NPS: Today I’m in the studio for the National Park Service filming another public service announcement about how to fish smart and be healthy. You can watch the other finished PSA’s here.

Happy New Year from ConverSketch

Hello!

I hope this finds you rested and enjoying time with loved ones this holiday season. I am full of appreciation for the incredible clients I’ve had the pleasure and honor of working with this year. I am in awe of all the groups doing important work I’ve been in the room to support visually.

Even though the holidays can be a busy time, I love the quiet reflection afforded by long nights or the muted quiet of the earth blanketed with gently falling snow. Each year around this time, I like to spend time reflecting on my business and life: what worked, what I’d like to change, and putting my vision for the next year on paper – here’s a post about my visioning process and inspiration.

I also have the pleasure of taking students from Colorado State University on a two-week volunteer tourism trip to Samburu, Kenya each year over their winter break. We leave tomorrow and will be spending our time learning about a completely different culture, working with a Women’s Village called Unity to build huts or shade structures (whatever they need!), teaching in the primary school (more or less), working with youth who have received scholarships to attend secondary school and celebrating recent graduates, and taking children on wildlife-viewing drives to talk about the importance of conservation. This place and these people are incredibly important to me and as part of ConverSketch’s values, I serve on the advisory board of the Samburu Youth Education Fund which provides the aforementioned scholarships, as well as make donations each year to supporting the youth and entrepreneurial endeavors of Unity Women’s Village and their beading.

Although the access to connectivity and technology in this rural community has grown over the seven years I’ve been visiting, wi-fi still isn’t reliable or pervasive, and I won’t have cell service while we’re in Archer’s Post. I’ll be responding to any messages after January 12th, 2018. Thanks in advance for your patience!

Wishing you and yours a New Year filled with Abundance, Joy, Light, Laughter, Adventure and Love.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Where in the World is ConverSketch?

Arizona State University Technology Office

I spent the day in Tempe working with the new leadership team for ASU’s Office of Technology as they defined their vision, values and how they wanted to work together to move from a group to a rockin’ team.

In the Video Studio

I’ve been working with the Wildfire Research Team (WiRe) for the past year developing a series of videos about their work to help communities become more fire adapted. The last video of the series is in the final stages of approval, and I’ll look forward to sharing the series in the beginning of 2018!