Agreements, Ground Rules, Community Norms, Oh My!

Someone carrying on for multiple minutes, seemingly without taking a breath, about a topic unrelated to the task at hand.

A person keeps bringing up the same axe to grind…over, and over.

Two people are whispering the entire time.

80% of the group has a laptop out and a slightly glazed look in their eyes.

Any of this sound familiar?

Whether you call them ground rules, group agreements, or community norms, co-creating expectations for how a group will interact is one way to design a focused and purposeful meeting. 

Why do group agreements work?

• They define “rules of engagement” group agrees to

• People communicate in different ways, and norms help us agree how to work with each other

• Setting expectations for how the group will interact

• Creating mechanisms for resolving tensions or conflict 

Even taking just a minute to review previously established agreements is a powerful tool to ground participants and remind them that they’re not in just any meeting, they’re in this gathering space with an intentional environment that has been co-designed by the whole group. This is subtle yet important in shifting from “why do we need to be meeting?” to “I’m fully present and ready to contribute to this process.”

Here are some of the agreements commonly used in meetings I facilitate:

• Speak from your experience and welcome others to speak from theirs

• Step up when you have something to share, step back and make space for all voices to be heard

• Listen to understand (not just waiting for your turn to talk)

• It’s okay to disagree, but do so with curiosity not hostility (thanks to the Center for Public Deliberation for my personal favorite!)

• And of course…Support the facilitator – help me help you as we move through the process

What agreements have surprised you with their effectiveness in supporting open and constructive conversations? Drop me a note – I’d love to learn from you!

If you’d like to jump deeper on designing excellent experiences, you can check out this post on why a clear purpose for a meeting supports everyone, or this one about why to design for connection.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, 

Where in the Virtual World is ConverSketch?

Presenting at IFVP Online Learning Series: Email Marketing for the Win! 90 minutes of interactive goodness, happening on April 20th at 9am Mountain Time. Even thought it says 2021…it’s happening in a couple of weeks. You can find out more register here.

In the Studio: Storyboarding videos, illustrating research on seabirds and archaeology in Alaska and co-conspiring for effective engagement visioning for sustainable futures at a university. Here’s a snap of the research-turned-illustration!

In-Person, Remote, Hybrid…What to Center No Matter the Method for Meeting

Why do we create? Why do we meet? What drives much of our action as humans? Expressing our ideas and connecting with others in different ways is core to who we are. 

Stating the obvious here, this connection has been shaken up the past two years, and as we begin navigating in-person and hybrid situations professionally or personally, we’re rediscovering how to be with each other in meaningful ways. 

“Whether your team is in-person, remote, or hybrid, one thing is true in any form: Connection doesn't happen on its own. You need to design for it.”  – Priya Parker

As a graphic facilitator, I get to co-design for connection with clients. How do we do this, even…especially in the virtual environment?  A few of the seeds we can cultivate toward connection include:

• Building in time for participants to share experiences outside of the work goals of the meeting

• Creating opportunities for small and large group conversations

• Thoughtful questions that support vulnerability

• Creating visuals that highlight connections, shared ideas and values, or intentional visual metaphors deepen the opportunities to connect

If you’re curious to read more, here’s a post on why human connection is so important. 

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, 

Where in the Virtual World is ConverSketch?

Invasive Species Video: Watch the fresh digitally hand-illustrated video here to learn about the difference between native, non-native, invasive species, and pests from the National Park Service!

In the Studio: I’m working on several projects from graphic facilitation design to more videos to a guide for children to explore our local river. Here’s a snapshot of what River Investigators might observe about their watershed! This booklet will be available this spring for visitors along the Cache La Poudre River.

How to Say No When it’s Right

Saying yes to opportunities, professionally or personally, can lead to some adventures you’ll never forget, or an opportunity to push your comfort zone and learn something new. 

Sometimes though, it’s important to say no – working on a priority where you need to focus your creative juices, or holding space for family or self-care. If you’re like me, saying no can sometimes feel like hurling yourself off a precipice into the unknown – will they be angry? Will this burn a bridge I’ll regret? Will there be NO RETURN? (Spoiler: no.)

I’m always glad I declined something if there was a reason not to – even if it was simply a feeling. Especially if I can do so in a way that feels honest and explains the why behind my decision. 

Recently, an interview I read with Ashley C. Ford that succinctly brought together some reminders about saying no, as well as how to do it gracefully. Here’s what stuck with me most: 

• Be kind – just because you’re saying no doesn’t mean you have to be rude or cold

• Being honest is better for everyone to avoid frustration and false expectations

• Be clear on your priority/goals, and use that as a guiderail to be able to say no to things that aren’t working toward that, or don’t serve that

• Turns of phrase I have already used when struggling with the right way to say no: 

  • I’m sorry. I don’t have the bandwidth for this. (So simple. So honest.)

  • This is an amazing opportunity. I hope you’ll keep me in mind for something in the future, but if I do this, I want to do it 100% and there’s no way I would be able to give you 100% right now. Or…

  • I want to do the best possible work for my clients that I’m wildly proud of. Right now I don’t have the capacity to give you that high quality collaboration. 

  • I can work on this, but I’ll have to let go of this other project. Which do you want me to prioritize?

Do you have guidelines for how to choose what to say yes or no to? How do you say no in a way that feels authentic and with integrity?

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, 

Where in the Virtual World is ConverSketch?

Climate Change, Media, & Kids: A few weeks ago, I had the great pleasure of supporting a workshop hosted by NSF about how to leverage media platforms to tell stories and educate children on climate change. It was AWESOME and I can’t wait to see where this goes!

ShapingEDU Pente Challenge: ShapingEDU was back for another innovative virtual event – a pitch challenge for teams working to improve the future of education in the digital age…with real cash as the prize! I got to support teams as they practiced “yes, and…” improv thinking for their pitches, and was an expert resource to help them create custom visuals for the pitch or work through complexity. I love that ShapingEDU always includes student voices!

Arizona HIV/AIDS Leadership Academy: Another cohort wrapped up by reflecting on leadership values and key takeaways to be better leaders working to End the Epidemic. I’m always floored by the vulnerability and support the facilitators hold for each cohort.