Here's What Your Design Thinking Process is Missing

Have you ever been invited to participate in or heard about a Design Sprint? Design thinking, design sprints, agile, human-centered design thinking, all of these terms have been popping into my world more often.

As tools used to innovate and spark creativity, if you’re using design thinking but haven’t partnered with a graphic recorder, you’re missing out on huge potential to support your team through visual thinking.

But wait, aren’t design thinking and visual thinking pretty much the same thing? Well, no. But I love this excellent post and illustration from Xplane to see the difference, and where some opportunities exist to infuse visual thinking into design thinking:

Have you used any of these tools or strategies? How did it go? What other visual thinking tools are in the top drawer of your toolbox?

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Where in the World is ConverSketch?

Albuquerque, New Mexico: Returning to support the New Mexico Breastfeeding Task Force for their Hospitals and Clinics Summit. These practitioners work hard every day to help educate and support new mothers so they can make the healthiest decisions for themselves and their babies.

Painting in the Studio: Not only am I working on filming another Drawing Connections video for the National Park Service, I’ve had some time in the past couple of weeks to do some painting for fun. This one of the Nokhu Crags went to the Samburu Youth Education Fund Harambe to raise money for education and leadership development for young people in Kenya. Here’s a post about why I care so much!

Please contact me for inquiries on commissions.

How the Best Leaders Make Solid Decisions

In my last newsletter, I shared one characteristic that contributes to strong leadership. And while I think that listening is a key trait to great leaders, I’d like to dig a little deeper into a particular aspect of this idea: HOW and to WHOM they are listening.

Historian Doris Kearns Goodwin hits the nail on the head:

“Good leadership requires you to surround yourself with people of diverse perspectives who can disagree with you without fear of retaliation.”

What strikes me about this quote is how someone in a position of power could cultivate an environment that supports healthy disagreement. That last bit about “without fear of retaliation” speaks of a person who assumes good intentions even if the words are oppositional, who takes time to consider options, and who values critical thinking over a “yes-man”.

Additionally, there is power in WHO is delivering the message. If we receive a critical message, if we know it’s coming from a place of wanting us to do better, it’s easier to hear.

If you want to read more about the power of perspectives in effective, collaborative teams, check out my post here.

If you’d like to co-design a process that creates space for different voices and perspectives to think critically, to learn more about how graphic facilitation can support your team.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Where in the World is ConverSketch?

Cortez Colorado for Southwest Rural Philanthropy Days where over 300 nonprofit and funding participants brainstormed how to build a stronger community of giving in rural southwest Colorado.



New York City for the second of three workshops focused on modeling storm water and sea level rise in the City. Teams from five academic institutions are creating models of different storm scenarios so the City can develop informed emergency response strategies and priorities based on data.



Las Vegas for a showcase and brainstorm session on innovation in the field of optometry exploring ideas like how to better leverage technology to serve a broader population of people who need eye doctors.



Ohio State University to capture the latest thoughts and innovations in cyber security.

Here's What I've Noticed About Great Leaders Across Sectors

One thing I love about my job is getting a unique slice of trends and conversations across sectors. In the past two weeks, I’ve had the pleasure of graphic recording and facilitating with a county government, a national foundation, a private tech giant, and a non-profit conservation organization (yes, I slept for the entire long weekend afterwards).

Some of the conversations these groups had were difficult – that’s often the case when groups have the courage to move beyond the same old ideas they’ve always had. These conversations have potential to be transformative…or not.

What can make the difference?

I’ve noticed that when leaders approach the conversation in a defensive way, that shuts folks down. But if they come in with two ears wide open and a humble mind, the results can be remarkable!

Often people are frustrated or critical because they don’t feel heard, so when leaders and decision-makers put themselves in a space of listening, then thinking about solutions, tension and hostility shift to tenacity to find a path forward together.

If you want to read more about listening...I've written about how to improve here, storylistening here, and different levels of listening here.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Where in the World is ConverSketch?

From Adams County Children and Family Services in Denver, to the Buffet Early Childhood Foundation in Omaha, to Adobe in San Jose, to the Environmental Defense Fund in Fort Collins, August was buzzing! Here are a few highlights:

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And speaking of buzzing…we also harvested honey from our beehive this weekend. Labor Day, indeed, but the rewards are sweet!

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What Every Event Organizer Wants to Hear & How to Make it Happen

No matter what your job is, there’s a good chance you’ve had to organize some sort of meeting. And if you haven’t, you probably will. Whether it’s a regular small-team meeting or a massive annual conference, there’s often a lot more work put into organizing a well-run event.

So, first of all, for all you event organizers out there, I raise a glass to you and all the work behind-the-scenes or otherwise un-thanked you do!

Next, if you’re organizing a meeting/gathering/convening/conference/event/show, I want to give you something. Have you ever heard someone at an event you organized say something like…

“This was unforgettable!”

“This was the BEST conference I’ve ever attended!”

“I got SO MUCH out of that meeting!”

“I can’t WAIT to use what I learned with the rest of my team!”

...or even a simple “THANK YOU!”

These are just a few things you, as an organizer may be yearning to hear or overhear. Why? Those things mean your participants felt valued, saw something from a new perspective, that they were present and engaged, and that you’ve helped them do their jobs or live their lives better. And while there are heaps of ways you can create an event that is meaningful and participants love, I’ve got one sure-fire way to get people fired up (in a good way).

Bring in a graphic recorder.

Having someone visually scribing the content, listening for connections, or even for what’s not being said can catapult participants from looking at their phone screens under the table, to wondering how their ideas can be incorporated into the mural being created. Seeing visual summaries of conversations and discussions moves groups from “My idea” to “Our vision” and “Actions I can take”. It can give them tangible stepping stones to take what they learned and move forward, or help unravel a previously complex and mystifying topic.

So, the next time your team is starting to plan an important event, consider a graphic recorder, facilitator or scribe to support your participants, honor their time, and help them do the best thinking they can.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want to hear “You’re the BEST organizer I’ve ever had the pleasure of working with!” from your clients? Let’s talk about blowing their minds!

Where in the World is ConverSketch?

Turning Dull Trainings into Delightful Drawings: The US Forest Service has to deal with a lot of challenging situations; if you live in the Western US, you probably know about the prolific wildfires this year. But did you also know the USFS is responsible for hazardous waste spills and clean up? I’m working to help explain the complexity of Spill Response Coordinators and how they work with other agencies when things get leaky. Here's a chart from the initial brainstorming session I facilitated.

Digital Scribing for ShapingEDU: Last spring I attended the ASU UnConference for on the future of higher education, technology, and meaningful learning for students. I'm in awe of how the organizers have carried the incredible energy of the 100+ participants forward into monthly video calls with participants from around the world on topics from the in-person event. The engagement was astounding, and I got to do live digital scribing while screen-sharing!

Editing Cave: Working on the final video for the Wildfire Risk Management Science Team, who use advanced mapping tools to help managers and responders make safer and more effective decisions about when and where to mitigate a wildfire.

Happy Summer from ConverSketch

While I’ve touted the power of consistency in previous posts, the fact of the matter is…it’s summer. Between graphic recording jobs, we took a week and explored San Francisco and the Northern California coast on the way to a stunning wedding of dear friends on the Smith River.

And, as I mentioned in my last dispatch, this summer I've had the honor of working on a surprise project which will be unveiled on Thursday, August 2nd in Old Town Square, Fort Collins at 7 pm. The Hazel Miller Band will be playing a Thursday Night Live concert in the Square, so if you're in NoCo, come on down, listen to some great music, and check out what I've been up to!

That big ol’ surprise project isn’t quite done, so…that’s my cue to leave you with this short, sweet update email. Now go enjoy some summer time!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Which of These 5 Common Meeting Problems Would You Like to End?

Think to the last meeting you had. How did you feel when you left? Was it everything you imagined (and more)…or not so much? Today I’ve pulled together some of my least favorite meeting situations, AND, because I’m a big fan of being proactive, there are a few ideas to help address these issues.

Someone keeps bringing up the same point over and over again.

This tends to be one symptom when someone doesn’t feel heard, so making sure everyone can see how their ideas fit into the bigger picture of the conversation often nips this behavior quickly and easily.

You leave with your head spinning and you have no idea what you just did for the past 55 minutes.

When content is complex or there’s uncertainty about moving forward, conversations can quickly get convoluted. Partnering with a graphic recorder who visually maps the conversation in real time illuminates connections, questions, and momentum. The map also shows the group exactly how much they DID accomplish over the course of the meeting, and where more work is needed to move forward.

You can’t get a word in edgewise because someone dominates the conversation.

Graphic facilitators can help you design creative and engaging meeting agendas to include different ways of communicating. They also have smooth strategies for making space for all voices to be heard and valued (see also: first bullet).

You had a ridiculously collaborative, creative, breakthrough meeting…Then everyone scatters and nothing happens.

This one is tricky and deceptive, because it’s difficult to track and recognize. Ask your visual partner to work with you to create ways to continue leveraging the charts after the meeting. One way to clarify next steps and expectations is to include time to map out who’s doing what by when.

You don’t know why this meeting is necessary.

Help you team be clear on exactly what you plan to accomplish by creating a visual agenda that you can send out ahead of time and/or hang up during the meeting; Having clear goals and expectations will set you and your meeting up for success. For example, if someone thinks the goal is brainstorming but their ideas keep getting shut down, they’ll probably shut down too. Or, if your team needs to prioritize and make decisions, but new ideas keep getting thrown in the mix, people will often get jaded or confused about what you’re doing and, you guessed it, shut down.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

What are your meeting pet peeves? Let’s hear ‘em, then craft some solutions to get your Meeting A Game back!

Where in the World is ConverSketch?

Lamar, Colorado: Rural Philanthropy Days was all about connecting organizations and rural communities with resources and support. We launched the event with a World Café to hear what matters most to participants.

Brush Creek Ranch, Wyoming: Working on visioning with a multi-generational family of wealth with a 100+ year family business and history of philanthropy.

I'm Up to Something.

I’m up to something. And I really can’t tell you about it yet, because it’s top secret. But I CAN tell you about it in August, and if you’re in Northern Colorado, I’ll be sharing some details later this summer.

And although I can’t say much this week, here are a few things my graphic recording clients are saying:

“Your work brought an element of clarity and action that I haven’t seen with this group in 10 years.”

— Michael Wade Smith, University of Kansas

“We have the chart you made two years ago and we hang it up at every quarterly meeting to remind us of our goals and where we want to go!”

— CSU College of Liberal Arts

“Your work helped transform a group of people who did not know how to talk to each other, or even really hear each other, into a plan for collaborative action. Thank you so much! ”

— Kate Brown, Ph.D.

“The day was a success and we have you to thank! Your work was all anybody talked about the entire 30-minute bus ride.”

— JBA Communications

“You aren’t just an artist, you are a designer of stories.”

— Tonya Malik-Carson, Colorado State University

Want more secrets? Try this on business from the desert, these from visual thought leaders, and this one for creativity.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want people to be saying these kinds of things at your next event or meeting?

Where in the World is ConverSketch?

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Detroit: Last week I headed up north and was pleasantly surprised by my first trip to Detroit. Working with Together for Safer Roads for their annual meeting, I learned about the science and partnerships that save lives on the road.

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Fort Collins: Celebrating achievements and looking to the future of Liberal Arts at Colorado State University.

How to Explain the Value of the Graphic Recorder to the Folks Making the $$$ Decisions

Are you planning an event that you think could use some graphic recording, but the decision isn’t up to just you? Here’s a few ways you can help your team or leadership understand why it’s a great idea to get visual.

Start Planning Early: We all know there’s a million ways to spend an event budget. Make sure to reach out to your visual partner early on so you can be sure to have engaging, thought-provoking visuals to support your group!

Thought Partner: Find a visual practitioner who can help you understand your options about what’s possible and will help you craft custom elements and even processes that will make the most of your time together.

Science Rules: Graphic recording and facilitation isn’t just mesmerizing and fun, there’s a heap of science behind why it works! For example, did you know that the brain processes a visual 60,000 times faster than text (Semetko & Scammell, 2012)? Here’s a blog I wrote about the science behind graphic recording. And here’s a list of my favorite resources online and published, and if you want to geek out even more, ask me about my master’s thesis work around using graphic recording to help communicate complex science.

Money Matters: …and not just the operating budget for the event. Think of the value of the time (and salary!) of each person in the room. Why WOULDN’T you pull in someone who can help you make the most of your participants’ time? Bringing in a graphic facilitator to design a custom-tailored process or capture content visually can support your people as they make connections more quickly, think big, and collaboratively!

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Now you’ve got ‘em all convinced, let’s talk about your event!

Where in the World is ConverSketch?

Boulder: Working with startups and seasoned executives in the optics business to co-create and brainstorm ways to foster success on the leading edge of the industry. Thanks to Sanitas Advisors for the photo!

Windsor: Supporting the Town Board and municipal leadership as they envision and plan for their future!

We Had A Kickass Retreat. Now What Do We Do with Those Drawings?

You pulled it off.

The right people in the room, excellent process design, a location that stimulated creativity and collaboration, excellent food. You even had a graphic recorder visually capture the conversations for you, which captivated participants and helped them see connections and build ownership of the ideas generated. The retreat. Was. Amazing. Everyone left feeling energized, with clear direction and shared understanding about where you’re headed and why.

Now what?

Aside from a cold beverage to celebrate pulling off such a stellar event, you know that you’ve got to figure out a way to keep participants motivated and energized after the retreat. How can you make sure they don’t get distracted with the day-to-day urgency of their work, and are able to keep the clear vision and energy front-of-mind?

Lucky for you, when the retreat is over, my job isn’t. The visual charts that are created are incredibly useful during, and also after the event. That’s why I create a custom list of suggestions to use the charts after the event, tailored to each of my clients’ needs and goals.  

And today I’m going to give you a sneak peek into what goes into them. A huge shout out to Lisa Arora for the framework I’m about to share.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want to get more ideas for how to use your charts after an event? Let’s put your visual meeting notes into action for your organization!

Cheers!

Where in the World is ConverSketch?

In the Studio: Filming videos for the National Park Service and US Forest Service about climate change and wildfire risk planning. Things are heating up around here!

Albuquerque: To graphic record for a women’s health mentorship program. Looking forward to cactus and desert vibes.

How to Get People So Excited to Participate in Your Event They’ll Be Talking About It for Weeks

There’s this thing I’ve noticed about people: we love ourselves. Now, wait a minute, just hear me out on this one, okay?

Even if you’re the most generous, self-aware, kind and thoughtful person, you will almost certainly get a kick out of seeing yourself as a little roughly drawn character, especially if you get to watch while it’s drawn. And if we get to see how our experiences and stories compare to those around us, we get even more interested.

Last week I created a Story Wall for the Arizona State University Unconference on the future of learning in a digital age. During happy hour, I talked with about 100 people about when they first became involved with digital learning and drew their stories for them while they watched. It was rapid-fire with people clustered around, waiting to have their story captured and perhaps a picture drawn. It was messy and unfiltered.

Everybody loved it.

I heard things like “You learned that software program too?! Do you remember…” Old friends and new friends were standing shoulder to shoulder, watching and chatting.  And it wasn’t just during that first happy hour – for the rest of the two day Unconference, people were continuously gathering around the Story Wall and talking with each other.

These Walls lead to direct opportunities to connect face-to-face in an authentic way, something we seem to be craving more and more in this increasingly technological world.

As a graphic recorder, I am always trying to improve how I listen, how I draw, how I make marks to capture not only content, but the energy of the room. Which sometimes leads me into the Art/Design Rabbit Hole of Continuous Creative Improvement, and I forget the most important thing about what I do: It’s not about me or how “pretty” the drawing is. It’s about helping my clients see and understand their stories.

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Want to boost engagement and creativity at your next event?

Where in the World is ConverSketch?

Arizona State University: Unconference for Dreamers, Doers and Drivers around the future of digital learning in higher education.

Colorado State University: Last week CSU hosted a University-wide, then community-wide event around how to cultivate compassion in the workplace. After a presentation from researcher and thought leader Leah Weiss on the power of purpose and compassion in the workplace, the participants discussed what they wanted to see and what they can do where they work.