A Simple Shift in Asking Questions for Better Answers

Imagine you’re in a class or a meeting, and the teacher or facilitator asks the group a question. Now picture two different paths that can unfold directly after the question is asked:

A)    The question asker continues talking, explaining it in a different way without being asked to, or elaborating on the task at hand. Then they immediately ask for someone to share their answer, and before you’ve fully processed, you’re not really listening as others begin to share and you’re still figuring out what you think.

B)     After simply asking the question, the question asker says they’re going to pause for a moment to let everyone think. They take some time, but 30 seconds later when they ask for someone to start sharing, you feel present and ready because you’ve had the space to process the question and think about your answer.

I’ve noticed when I’m graphically facilitating and ask a group a question, I tend to want to keep explaining or talking rather than sitting with the silence.

But when I’m a participant being asked a question, if I don’t have the time to process, then I’m either not ready or not listening to others’ responses because I’m scrambling to think of my response.

The simple solution: Take a pause.

What if you’re the one asking the question and you feel uncomfortable with silence? If nobody answers right away, are they even paying attention? Probably!

• Explain what you’re doing and why, then pause

• Take a drink of water

• Count to 5 slowly in your mind to give it something to do

• Send the questions ahead of time if you know some folks will want more time to process

• (or all of the above)

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers,

Where in the World is ConverSketch?

Fort Collins: Facilitating a creative visioning workshop for the CSU Energy Institute as they look at how to be leaders in climate over the next 10 years. Here’s a custom drawing I did to explain a key aspect of the organizer’s framing talk - we didn’t need any slides the entire day!

In the Studio: Recording the last couple of digitally hand-drawn explainer videos on the books this year before parental leave, wrapping up summary illustrations for regional food dialogues from around the state which will be printed and hung as massive posters at a Summit in December, and preparing to graphically facilitate a series of systems thinking workshops over the next two months! Here’s a snippet of one of the posters:

Attention Spans for Online Meetings are Getting Shorter. Here are the Questions I’m Asking to Make Sure Groups are Engaged

How do you hold the space for groups to do deep, meaningful work while tolerance for long virtual meetings wanes? Taking time before the meeting to craft the questions that are imperative for the group to explore together means they will feel deeply that this couldn’t have just been an email. 

I’ve been doing quite a bit of virtual graphic facilitation lately – from microbiologists to educators to socio-agro ecosystem researchers.

Inspired by my friend and colleague Janine at idea-360, who asks the best questions, here are some questions you can use to facilitate intentional time together, whether it’s 20 minutes or four hours. 

Before the meeting:

• What does success look like walking out of this meeting?

• Knowing this, what do we need to design/plan to do? 

During – This varies depending on your purpose – here are a few to spark your creativity:

• What is the unique value we provide? To whom?

• What is our grand challenge? 

• What demands our attention?

• How might we…in order to…

After:

• Plus - What did we like?

• Delta - What would we do differently next time?

Once again, thank you from my heart and soul for your support, great senses of humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, 

Where in the Virtual World is ConverSketch?

Head’s Up! I’ll be out of the office October 28 through November 22 without phone or email. With a 1 in 2,500 chance, we got a follow-up lottery permit to raft the Grand Canyon! Sound familiar? This will be our third time rafting the canyon - here’s a shot of me rowing Upset Rapid in 2019. Thanks for your patience, and if you want to explore the Grand, you can click through Google’s “street view” down the river. 

Aspen Colorado: For the Tech Policy Institute’s annual Forum. It was amazing to get to work on paper with people in the room, and I applaud the TPI for their intentional and rigorous safety measures for an in-person gathering. 

Upcoming Announcement: I have some very exciting news to share, but not quite ready yet! Stay tuned – I’ll be announcing this mystery in the newsletter on September 8th!

Should You Hire a Graphic Recorder? Ask Yourself These Questions to Decide

As tempting as it is to impress upon you, my lovely readers, that really there’s never a bad time for a graphic recorder, some events and meetings are better suited than others to have visual support. So, to help you decide if bringing in a graphic recorder is a good idea, here are some guiding questions for you and your team:

What are my goals for this event?

Do you want to co-create a strategic plan? Brainstorm and prioritize new ideas? Bring together a new group and hope they leave as a team? Share the state of the science for your field?  If there’s complex information, you want to get a group on the same page, or keynote presentations that can inform future discussions, graphic recording is right for you.

It may not be a good fit if there will be back-to-back presentations with lots of slides and little or no time to discuss the content*, or you’re only looking to get caricatures of everyone on the team. A graphic recorder’s number one goal is to capture key content in a way that makes it more accessible to the group, which often means an illustration, but not always. And if there will be simultaneous sessions you want captured, then plan to hire a team of recorders.

*An exception would be if you plan to build on the content later.

Why am I considering a graphic recorder?

Do you want to engage people during technical discussions? To keep them collaborating after the event? To work through a complex challenge? To make your event or meeting stand out amongst a sea of others? Finding someone who has the right amount of technical understanding and can design work that will truly support the group as they move forward can be integral to the success of the group.

Will we need to look at or build on this later?

Graphic recording provides succinct maps of the conversation or presentations that are actually interesting to look at and build on. I also work with each of my clients to create a tailored list of suggestions for how to leverage the charts after the event. What action (if any) is desired after the event? How can you keep people engaged and motivated around the meeting ideas? How will people communicate what they’ve learned to those who weren’t there? Graphic recording can be an extremely powerful tool not only during, but long after the event when used well.

How well does this group know each other? Are they good at collaborating already, or are they newly formed? Is there history?

Graphic recording can be a power boost tool for established groups, and can be even more powerful for new groups just forming. When people see their ideas and know others in the group also see them, they feel heard, and move from thinking of it as “my idea” to “our ideas”. Facilitating this kind of collaborative thinking early on in the team’s existence can save time, build trust, and get things moving faster, even if there is “history” or “baggage” between some group members.

Am I looking for someone to design the process & be a neutral lead in the discussion too?

If so, you’re looking for a facilitator, which is great! Graphic recorders are wonderful team players and work well with facilitators to more deeply understand the process and create visuals to support the group.

One more thing…

Keep in mind that if you’ve roped in a good graphic recorder, the sooner you engage with them in the meeting design process the better as we can help you figure out where in the agenda graphic recording can provide the most for your participants. Of course, we’re really flexible and good at adapting on the fly, so if it’s a last-minute decision, we can usually roll with it and still rock your world.

At this point, if you happen to be wondering what the difference between a graphic recorder and a graphic facilitator is, you’re in luck, because that’s what I’ll be writing about in a couple of weeks!

Once again, thank you from my heart and soul for your support, humor, brilliant minds, collaboration and what you're each doing to make the world a better place.

Cheers, Karina

Sounds like I could use a graphic recorder for my next event!

Where in the World is ConverSketch?

Bikablo – One More Spot!

We’ve just opened one more spot for the 2-day immersive Bikablo Visual Facilitation training August 15-16 in Fort Collins, Colorado. Click here to find out more and register!

The Cache la Poudre Canyon

Last week I had the distinct pleasure of a new experience with my US Forest Service clients – I got to camp out with them before graphic facilitating a mostly-outdoors retreat! An inspiring and beautiful location can go a long way for inspiring innovative and collaborative ideas!